Krapina-Zagorje County, Croatia
The eEnviPer pilot in Croatia was implemented in Krapina-Zagorje County (Krapinsko-zagorska županija) in northern Croatia. The county encompasses an area of 1,224 km² with 133,064 inhabitants.
The objective of this pilot was to test the eEnviPer proposed solution on all stakeholder groups, focusing on the integration of existing governmental data sources with Geographical Information Systems.
Context of the pilot
Various benchmarking studies conducted in Croatia indicate a clear progress in the online availability of public services during the last five years: 43.12% in services for citizens and 55.12% in business services. This remarkable increase has enabled Croatia to take the leading position among other Western Balkan, non-EU countries in the provision of such services. However, when compared to the availability of public services on the internet in EU countries, a significant gap still exists. Furthermore, according to the Global Information Society Watch, the participation of citizens in decision-making via web or other ICT technologies is still minimal. While both central and local governments regularly hold public online discussions, the process is not developed in a way that allows the maximum participation of all stakeholders. The Croatian pilot allowed local ICT providers to offer services bridging the gap described above and benefit from the upcoming comprehensive reform of public administration.
Krapina-Zagorje County has been selected to implement the pilot case due to its size, its location (close to the Croatian Capital Zagreb) and the development potential that offers possibilities for testing all types of environmental licence requests. The pilot case covered the entire life cycle of the environmental permitting process, involving all stakeholders according to the legal framework and administrative practices applied in Croatia. The pilot aggregated services offered through four applications: the prefecture web site; EPIS@GIS; E2DEM; and ENIASS.